Notes & Internal Communication

Learn how to communicate with your team within BidClips

Notes & Internal Communication

BidClips provides an easy way for the team to communicate about service requests within the platform. The internal communication feature uses familiar message syntax, such as @ to indicate the person who the message/note is intended for.

 

Below is how to create a note and send an internal communication to a specific user:

 

How to create a note

  1. Open the service request menu
  2. Choose the service request to make a note on
  3. Scroll to the messages area
  4. Choose ‘Internal Message’
  5. Type the note and click ‘Save’.

 

How to create an internal message

Any note can be turned into an internal message by adding the @ symbol in front of the note, and then choosing the user to receive the notification.