Knowledge Base
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Communication & Collaboration
Getting Started
First steps
Shop Setup
Shop Configuration Settings
Shop Service Settings
Parts
Canned Messages
Bid Templates
Working In BidClips
Workflow Overview
Service Requests
Bids (Quotes)
Jobs
Contacts
Scheduling
Payments
Communication & Collaboration
Live Chat
Customer Messaging
Notes and Internal Communication
Widget
Tasks
Journey Templates
Communication Templates
Account & General Setup
Team Management
Widget Configuration
Discounts
Add Ons
Integrations
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Knowledge Base
Communication & Collaboration
Getting Started
First steps
Shop Setup
Shop Configuration Settings
Shop Service Settings
Parts
Canned Messages
Bid Templates
Working In BidClips
Workflow Overview
Service Requests
Bids (Quotes)
Jobs
Contacts
Scheduling
Payments
Communication & Collaboration
Live Chat
Customer Messaging
Notes and Internal Communication
Widget
Tasks
Journey Templates
Communication Templates
Account & General Setup
Team Management
Widget Configuration
Discounts
Add Ons
Integrations
Communication & Collaboration
Learn how to communicate with customers and your team using chat, internals notes, and messaging.
Live Chat
Chat Overview
Enabling or Disabling Live Chat
Customer Messaging
Viewing Inbound Email & Text Messages
What's the Difference Between Messages & Live Chat
How to Message Customers
Notes and Internal Communication
Find out what's new in BidClips
How to Use Internal Notes & Messaging
Widget
BidClips Widget User Interface (UI)
How to Configure the Widget
How to create URL links to access the BidClips widget
How to create QR codes from BidClips Widget URLs
Tasks
How to Create & Edit Tasks
What are BidClips push notifications?
How to enable/disable BidClips push notifications
Tasks Overview
Journey Templates
Journey Template Overview
Journey Template Vehicle Question
Journey Template Insurance Question
Journey Template Information Questions
Journey Template Repeat Questions
How to use the map-type journey template questions in BidClips (Linear, Area, & Stamp)
How to Edit a Journey Template
Journey Template Hotspot Questions
Journey Template Customer Information Questions
Journey Template Form Questions
How to Associate a Journey Template with a Service
Journey Template VIN Lookup Question
See more
Communication Templates
How to collect Google reviews
How to Change the Delivery Time of a Bid
